Mẹo Which of the following is one of the key elements of dr. ishikawa’s quality philosophy? ?
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Nội dung chính Show - Which of the following is one of the key elements of Dr Ishikawas?Which one of the following Crosby's basic elements of improvement means that the top management must take quality improvement seriously?What term did Feigenbaum popularize?Which among the following terms is popularized by Feigenbaum which described the portion of plant capacity wasted due to poor quality?
Chapter 2: Foundations of Quality Management
TRUE/FALSE
1. Deming laid out a “quality improvement program” for companies such as Ford, GM, and Procter &
Gamble, when invited to work with them to improve their quality.
ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: The Deming Philosophy KEY: Bloom's: Knowledge
2. Unlike other management gurus and consultants, Deming defined and described quality precisely.
ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: The Deming Philosophy KEY: Bloom's: Knowledge
3. Deming stressed that the lowest levels of operational staff in an organization must assume the
overriding responsibility for quality management.
ANS: F DIF: Difficulty: Moderate NAT: BUSPROG: Analytic
TOP: A-Head: The Deming Philosophy KEY: Bloom's: Knowledge
4. Improvements in operations are achieved by reducing the causes and impacts of variation.
ANS: T DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: The Deming Philosophy KEY: Bloom's: Knowledge
5. Deming emphasized that knowledge is not possible without theory, and experience alone does not
establish a theory.
ANS: T DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: The Deming Philosophy KEY: Bloom's: Knowledge
6. Unlike Deming, however, Juran proposed a major cultural change in the organization, and did not take
up improving quality by working within the system familiar to managers.
ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: The Juran Philosophy KEY: Bloom's: Knowledge
7. Juran advocated the use of quality cost accounting and analysis to focus attention on quality problems.
ANS: T DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: The Juran Philosophy KEY: Bloom's: Knowledge
8. Juran opposed Deming’s policy which stated that fear can bring out the best in people.
ANS: F DIF: Difficulty: Easy NAT: BUSPROG: Analytic
TOP: A-Head: The Juran Philosophy KEY: Bloom's: Knowledge
9. According to Crosby, quality is judged solely on whether requirements have been met and
nonconformance is the absence of quality.
ANS: T DIF: Difficulty: Easy NAT: BUSPROG: Analytic
Full file https://testbankuniv.eu/Managing-for-Quality-and-Performance-Excellence-9th-Edition-Evans-Test-Bank
Full file https://testbankuniv.eu/Managing-for-Quality-and-Performance-Excellence-9th-Edition-Evans-Test-Bank
Which of the following is one of the key elements of Dr Ishikawas?
Ishikawa is best known for: Quality Circles - Ishikawa introduced the concept of Quality Circles. This is an essential part of Total Quality Management (TQM).Which one of the following Crosby's basic elements of improvement means that the top management must take quality improvement seriously?
❖ The only performance standard is “Zero Defect” Crosby's “Basic Elements of Improvement” include determination, education, and implementation. By determination, Crosby means that top management must be serious about quality improvement.What term did Feigenbaum popularize?
The term “hidden factory” was popularized by Armand Feigenbaum in the late 1970's. Feigenbaum's concept of the hidden factory was primarily focused on quality, specifically the waste and costs caused by “bad work”, much of which is “hidden” below the surface of day-to-day operations.Which among the following terms is popularized by Feigenbaum which described the portion of plant capacity wasted due to poor quality?
Feigenbaum is also known for his concept of the “hidden plant“. That is – in every factory a certain proportion of its capacity is wasted through not getting it right the first time. Tải thêm tài liệu liên quan đến nội dung bài viết Which of the following is one of the key elements of dr. ishikawa’s quality philosophy?